Cozy Vibes 11oz Mug

11oz "Cozy Vibes and Good Times" Mug 

Wrap yourself in the warmth of the season with our "Cozy Vibes and Good Times" mug! This 11oz ceramic mug features a delightful double-sided design with the heartwarming phrase "Cozy Vibes and Good Times," surrounded by charming autumnal illustrations. Perfect for sipping on your favorite fall beverages, this mug embodies the essence of a cozy autumn day.

Made from high-quality ceramic, this mug is both dishwasher and microwave safe, ensuring convenience with every use. We recommend giving it a quick wash before your first cozy sip to make sure it's ready for your favorite drinks.

For an extra touch of seasonal flair, you can upgrade your mug with an orange handle and interior at an additional cost, adding a pop of Autumn spirit to your cozy moments. Each mug is carefully packed in a plastic bag and bubble wrap, then placed in a white box for protection during shipping.

Whether you're enjoying a pumpkin spice latte or a warm apple cider, this mug is the perfect companion for all your autumnal adventures!

At The Next Chapter, we strive to ensure that your shopping experience is seamless and enjoyable from start to finish. Here’s all the information you need to know about our shipping procedures.

Processing Time

• Order Processing: Once you place an order, we typically process it within 2-3 business days. During peak times or sales events, processing times may be slightly longer, but we will always keep you informed of any delays.

Shipping Options and Costs

• Domestic Shipping (UK):
  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-2 business days
• International Shipping (US and Worldwide):
  • Standard International Shipping: 10-20 business days
  • Express International Shipping: 5-10 business days

Shipping costs are calculated at checkout based on your location and the shipping method selected. 

Tracking Your Order

Not all orders will have tracking information to keep costs low for you the customer but higher value items will include tracking:

• Order Confirmation: After placing your order, you will receive a confirmation email with your order details.
• Shipping Notification: Once your order is shipped, you will receive another email with tracking information if available, so you can follow your package’s journey to your doorstep.

Customs and Import Duties

For international orders, please be aware that customs and import duties may apply depending on your country’s regulations. These fees are the responsibility of the recipient and are not included in the shipping costs. We recommend checking with your local customs office for more information.

Shipping Issues

• Lost or Delayed Packages: If your package is lost or significantly delayed, please contact our customer service team. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.
• Damaged Items: If your items arrive damaged, please take photos of the packaging and the damaged products and contact us within 7 days of receipt. We will arrange for a replacement or a refund as necessary.

Returns and Exchanges

If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of receipt. For more details, please refer to our Returns Policy page.

Special Notes

• Holiday Shipping: During holiday seasons, shipping times may be longer due to increased demand. We recommend placing orders early to ensure timely delivery.

Contact Us

If you have any questions or concerns about shipping, please reach out to our customer service team. We’re here to help and ensure your shopping experience is as smooth as possible.